The industry moved dispensing away from the counter. We think that was the mistake.
Two things happened to retail pharmacy at once. The chains got large enough that the work around a prescription stopped being worth doing, and the manufacturers built hubs that do that work beautifully for exactly one product and send the rest of the patient's list somewhere else.
What fell through the gap is the thing that decides whether a therapy works: somebody who knows the whole medication list, will argue with a plan, and will notice when a patient stops refilling. OnPoint is that, at scale, with the operations of a hub behind a counter a patient can walk up to.
The business, plainly
Everything below is verifiable. Where a number is approximate we say approximate rather than rounding it up.
| What | Where it stands |
|---|---|
| Footprint | Ten retail pharmacies across the New York metro area. Every one is a full-service store, not a depot. |
| Volume | More than 1,000 prescriptions dispensed a day across the group. |
| Licensure | New York, New Jersey, Pennsylvania, Connecticut, Delaware and Florida. |
| Prescriber base | Thousands of unique prescribers, concentrated in ophthalmology, optometry and primary care. |
| Anchor relationships | Multi-site ophthalmology and optometry groups across the New York metro area and Connecticut. Named on request under an NDA; not published without each practice’s written consent. |
| Store leadership | Each store is run by its pharmacist in charge, with shared central support for billing, coverage and operations. |
| Corporate | SRx Group LLC is the holding company. OnPoint Pharmacy is the operating brand. |
| Systems | PioneerRx across the group, which is what makes dispensing-side reporting possible at all. |
Four things that are hard to copy
Not claims about culture. Structural facts about how the group is put together.
A prescriber base that came from the work, not from a rep
Practices route to us because a prior authorization stopped coming back to their desk. That is expensive for a competitor to replicate and slow for a competitor to unwind.
Ten physical stores inside the densest patient market in the country
Mail-only competitors cannot hand a post-operative regimen across a counter on the morning of surgery. Chains in the same footprint will not do the access work.
Depth in the specialty with the worst access friction
Ophthalmology carries more prior authorizations and step-therapy requirements per prescription than almost anything in medicine. It is the hardest place to operate and therefore the least contested.
Pharmacists who stay.
A pharmacist who knows the patients and the local practices answers the phone differently. In a sector where pharmacist turnover limits growth, keeping good pharmacists is the whole game.
Who we are useful to
The same operation, read from four directions.
Health systems and practices
Discharge and ambulatory prescriptions that actually get filled, adherence packaging for high-risk patients, and reporting back to the care team.
Manufacturers
A dispensing partner that stocks ahead of demand, applies the access programs at the counter, works the prior authorization rather than reversing it, and reports what happened.
Payers and employers
Adherence is cheaper than the alternative. We sit upstream of the readmission and work the lowest available net cost on every fill.
Pharmacists
Clinical work as the job rather than the overflow, in a store the pharmacist runs.
Corporate and partnership inquiries
Health systems, manufacturers, payers and other organizations should come through business development. We will tell you what we can do and what we cannot, and the second list is usually the more useful one.
- Business development
- Dylan EinhornPractices, health systems and manufacturer relationships.
- Phone
- 516-426-4278Business development
- Corporate
- SRx Group LLCHolding company for the OnPoint group.
Talk to our business development team
Dylan Einhorn works with manufacturers, health systems and payers. Send a short note about what you need, or call.
Business development
Dylan Einhorn
dylan.einhorn@onpointpharmacy.com
For a patient or prescription question, contact the store directly.