The industry moved dispensing away from the counter. We think that was the mistake.
Two things happened to retail pharmacy at once. The chains got large enough that the work around a prescription stopped being worth doing, and the manufacturers built hubs that do that work beautifully for exactly one product and send the rest of the patient's list somewhere else.
What fell through the gap is the thing that decides whether a therapy works: somebody who knows the whole medication list, will argue with a plan, and will notice when a patient stops refilling. OnPoint is that, at scale, with the operations of a hub behind a counter a patient can walk up to.
The business, plainly
Everything below is verifiable. Where a number is approximate we say approximate rather than rounding it up.
| What | Where it stands |
|---|---|
| Footprint | Ten retail pharmacies across Queens, Nassau and Suffolk. Every one is a full-service store, not a depot. |
| Volume | More than 1,000 prescriptions dispensed a day across the group. |
| Licensure | New York, New Jersey, Pennsylvania, Connecticut, Delaware and Florida. |
| Prescriber base | Thousands of unique prescribers, concentrated in ophthalmology, optometry and primary care. |
| Anchor relationships | Multi-site ophthalmology and optometry groups across Long Island, Queens and Connecticut. Named on request under an NDA; not published without each practice’s written consent. |
| Ownership model | Pharmacist-partners can hold equity in the location they run. |
| Corporate | SRx Group LLC is the holding company. OnPoint Pharmacy is the operating brand. |
| Systems | PioneerRx across the group, which is what makes dispensing-side reporting possible at all. |
Four things that are hard to copy
Not claims about culture. Structural facts about how the group is put together.
A prescriber base that came from the work, not from a rep
Practices route to us because a prior authorization stopped coming back to their desk. That is expensive for a competitor to replicate and slow for a competitor to unwind.
Ten physical stores inside the densest patient market in the country
Mail-only competitors cannot hand a post-operative regimen across a counter on the morning of surgery. Chains in the same footprint will not do the access work.
Depth in the specialty with the worst access friction
Ophthalmology carries more prior authorizations and step-therapy requirements per prescription than almost anything in medicine. It is the hardest place to operate and therefore the least contested.
Owners behind the counter.
A pharmacist with equity in the store answers the phone differently, and stays. In a sector where pharmacist turnover is the binding constraint on growth, that is the whole game.
Who we are useful to
The same operation, read from four directions.
Health systems and practices
Discharge and ambulatory prescriptions that actually get filled, adherence packaging for high-risk patients, and reporting back to the care team.
Manufacturers
A dispensing partner that stocks ahead of demand, applies the access programs at the counter, works the prior authorization rather than reversing it, and reports what happened.
Payers and employers
Adherence is cheaper than the alternative. We sit upstream of the readmission and work the lowest available net cost on every fill.
Pharmacists
Clinical work as the job rather than the overflow, and equity in the store you run.
Corporate and partnership inquiries
Health systems, manufacturers, payers and other organizations should come through business development. We will tell you what we can do and what we cannot, and the second list is usually the more useful one.
- Business development
- Dylan EinhornPractices, health systems and manufacturer relationships.
- Phone
- 516-426-4278Business development
- Corporate
- SRx Group LLCHolding company for the OnPoint group.
Talk to a pharmacist, not a phone tree.
Every one of our ten stores answers its own phone. Ask a pharmacist anything, whether or not you fill with us.
Rather call or text a person?
Choose a location above to see its phone and text numbers.
Show all ten phone and text numbers
- Smithtown631-979-7575 Text 631-430-5804
- Island Park516-431-1991 Text 516-261-5030
- Port Jefferson631-474-7828 Text 631-413-1481
- Ozone Park718-880-1644 Text 848-281-3478
- Flushing718-762-8041 Text 516-916-6619
- Malverne516-593-8663 Text 516-784-5839
- Bayside718-539-7752 Text 914-594-6456
- Carle Place at Mount Sinai Doctors516-340-4733 Text 516-340-4217
- Roslyn516-621-7373 Text 516-210-1262
- Floral Park516-354-1227 Text 516-210-2736