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Update my information

Already an OnPoint patient? Tell us what changed: insurance, a copay, a new medication, a new doctor or your address. The form only asks about what you check.

About two minutesOnly asks about what changedRead by your pharmacy team

Trouble loading the form? Open it directly, or call your store.

This form is sent securely through Jotform's HIPAA-compliant service and goes only to the pharmacy you choose. Your pharmacy reads it during store hours and will text or call you.

Out of a medication today?

Call or text your store instead of using this form. Store phone and text numbers.

What happens next

Your pharmacy reviews the request, then updates your record
If your insurance changed, we run it again before your next fill
If a copay is too high, we look for copay cards and assistance programs
We text or call you if anything is unclear

New to OnPoint?

Use the new patient form instead.

Need something else?

Refill a prescription, set up delivery, or text your store.

Text or call your pharmacy

Choose a location above to text or call it.

Show all ten phone and text numbers
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